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Enter the PO number in the Order Number field.

Expand the Search Filters section by clicking the arrow.

Once you’ve ensured that you are connected to your customer: If you don’t see your customer, you can provide them with your ANID and they can use that ID to send you a relationship request. Your customer should be listed underneath the Current Relationships tab.

To check, go to: Settings > Customer Relationships. Q: Why can’t I find a purchase order even when my customer says they’ve sent it.Ī: First of all, you need to make sure you have an active trading relationship with that customer on Ariba Network.

You can click on the details button to provide additional information on shipping and delivery dates, shipping and tax cost information, advanced pricing information, a rejection reason or comments.For service items, choose Confirm or Reject. Enter numeric values in one or more of the Confirm, Backorder, and Reject fields for materials.Enter the shipping and tax information at the line item level if you want to enter the estimated shipping date, delivery date shipping cost, delivery cost or comments for each line item that you confirm.Select “Update Line Items” In the Order Confirmation Header section, enter a confirmation number, estimated shipping cost, and estimated tax, and comments.On the top left of the screen, click on the dropdown for “Create Order Confirmation”.Go to “Inbox” and locate the order you want to work on.Here are the steps to confirm line items within an order Make sure to check your customers’ configuration rules by going to account settings > customer relationships, then select your customers’ name. The same applies for service orders as well your customers’ configurations will determine if you are able to confirm line level items and enter service details on your order confirmations.

Each one of your customers will have their own rules that determines what you are allowed to submit for your order confirmations. Q: How do I confirm line items within an order:Ī: The ability to confirm partial orders or update pricing details depends on your customers configuration. However, many have the same experiences on Ariba Network, so we’ll select the top recurring questions to address each month.įor the first blog post in this Ask and Answer series, we are tackling a basic, yet important topic: Purchase Orders on Ariba Network. Each supplier is unique, with specific business needs. As an Ariba Network supplier, you have the ability to submit questions and provide feedback in your supplier portal via the feedback button.Įach month, we’ll answer frequently asked questions and address common challenges that suppliers are seeing on Ariba Network.